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  3. 5.3 Local Installation and Support Services

5.3.1 Information Technology Alignment and Approval for Installation

What is the process for gaining IT alignment and approval to install the Simodont?

When a Simodont is purchased or leased, the process begins for order delivery and installation.  The first meeting conducted is with the Information Technology department.  The Simodont is an advanced piece of technology that can be installed in a number of ways, each of which require alignment with the IT department.   

 

Promethean Dental Systems works with the IT department to discuss order delivery, the location of the Simodont will be installed and the type of installation being performed.  The order delivery is typically scheduled the Friday before the week of installation.  The Simodont is received by the customer and remains in storage until the installation begins.  The location of the Simodont is typically a room that can be locked or has restricted access.  The location must have power for a Universal Power Supply, which will support the Simodont, a network switch and the Simodont Simodont server.  A local installation requires approval from the IT department to provide dedicated IP access for the Simodont server.  This access provides a means for Nissin Dental to update, maintain and support the Simodont.  Approval for network access can be challenging in some environments and must be approved prior to order delivery being scheduled.